Payment of Sale: Purchase is payable in advance at time of booking unless otherwise agreed. Payment must be made before collection or delivery of the Purchased Equipment. The Purchaser agrees to pay all invoices in accordance with the payment terms. Any payment amendments must be agreed in writing. Payment may be made by bank transfer or bank card.
Warranties and Returns
We're pleased to offer a 12-month warranty on all new laptops and a 6 month warranty on all refurbished laptops. (1-month warranty on batteries.)
It's often quicker to resolve a fault by contacting the manufacturers helpline first, they can help you find the fault and try to resolve it on the call- more than half of all cases are resolved this way! If not they'll give you a fault reference number fault reference number which expedites the process.
How to return a product to us:
Where possible we recommend contacting the manufacturer helpline first and obtain a fault reference number. While this isn’t necessary it does help speed up the process.
Government VAT taxes: The payments are exclusive of VAT and any other applicable taxes and duties or similar charges which shall be payable by the Purchaser at the rate and in the manner prescribed by law at the time of purchase.
Terms of the contract: All orders for goods shall be regarded as an offer by the Purchaser to purchase goods on these terms and conditions. The Seller will accept the Purchaser’s offer to buy goods under these terms and conditions by issuing an order confirmation, at which point the contract between Purchaser and Seller will become binding. Whilst the Seller will make every effort to supply the Purchaser with the goods listed on the order confirmation, there may be occasions where we are unable to supply these goods- for example, (i) the goods are no longer being manufactured or available (ii) due to a pricing error on our website. In such circumstances The Seller will contact the Purchaser to inform/provide the option of reconfirming Purchasing order at the correct price, or cancelling it. If the Purchaser cancels the order after payment of goods for this reason, then the Seller will repay the Purchaser any money paid for those goods.
Indemnity: The Purchaser agrees to indemnify the Seller against: (i) any loss of or damage to the Equipment; (ii) any death, injury or damage to any person or property arising directly or indirectly from the Equipment or its use; (iii) any loss or liability incurred by the Seller resulting from the possession, use or operation of the Equipment by the Purchaser; (iv) any claim for breach of intellectual property rights arising in connection with any use of the Equipment; (v) any loss arising from any part of this Purchasing Agreement being void or unenforceable in any circumstances; (vi) any liability which the Seller may incur under any legislation by reason of the use of the sold Equipment for any purpose other than as stated by the Purchaser to the Seller.
Delivery: The Seller will deliver the goods that the Purchaser orders to the delivery address specified in the Purchaser’s order. The delivery date specified in the order confirmation is an estimate only. The Purchaser must examine all goods immediately upon receipt and notify the Seller of any missing, incorrectly delivered, incorrect specifications or otherwise not as ordered goods of which are either in damaged packaging or visibly damaged by notifying the courier and the Seller in writing at the time of delivery. If there is no one available to accept the delivery when the Seller’s courier arrives, the courier will keep the goods for up to two days and the Purchaser is welcome to arrange for a new delivery date. If the Purchaser does not accept delivery of the goods within two days of the delivery date specified in the Purchaser’s order confirmation, the Seller reserves the right to treat the order as cancelled by the Purchaser. In this case the Seller will refund the price of the goods, but shall retain the amount the Purchaser paid for delivery. If the Purchaser gives us an incorrect or incomplete delivery address, and as a result the Seller is unable to make the delivery, The Seller reserves the right to treat the order as cancelled by the Purchaser.
Repair of Purchased Equipment: In the unlikely event the Equipment fails or malfunctions for reasons other than misuse or accidental damage, then the Seller will repair the product at no charge to the Purchaser (other than delivery costs).
Cancelations: The Purchaser may cancel their order without giving any reason. The cancellation period will end 14 days from the day on which the Purchaser acquires the goods, or a third party other than the carrier and indicated by you, acquires physical possession of the goods. On cancellation of the order the Purchaser is obliged to return the goods in their original condition, undamaged and at the Purchaser’s own cost and risk within 14 days of the date on which the Purchaser notified the Seller that the Purchaser is cancelling the contract. If the Purchaser cancels an order, he/she must take reasonable care of the goods from the time the Purchaser receives them until the Purchaser returns them to the Seller. The Seller shall reserve the right to take action against the Purchaser for goods returned which have been made unfit for resale or damaged whilst in the Purchaser’s possession. If the Purchaser does not return the goods within the time period specified in this clause then the Seller reserves the right to charge a restocking fee of, (whichever is higher) £20.00 or 30% of the price of the goods returned. If the Purchaser cancels an order and does not return the goods as required, the Seller may charge the Purchaser the Seller’s direct costs of recovering the goods. The Seller reserves the right to deduct from the refund an amount equivalent to the decrease in the value of the goods resulting from the Purchaser’s handling of the goods beyond what is necessary to establish their nature, characteristics and functioning. The Seller will act reasonably in determining the extent of such deductions.
Software and Licenses: Should the Purchaser request the Seller to install software other than the operating system on the Purchased Equipment, the Purchaser guarantees that they are holder of a legitimate licence to the software and consequently have the right to install the software. The Seller agrees to indemnify and keep indemnified the Purchaser from any loss or damage arising from or in connection with the installation or use of the software.
Termination: If any term or condition of this Purchasing Agreement becomes invalid or unenforceable or there is any error or omission in the information, then the remaining terms and conditions and information shall not be affected and each and every term and condition of this Purchasing Agreement shall be valid and enforceable to the fullest extent permitted by law.
Order Cancellation: Should the Purchaser cancel an order after the order is placed the Purchaser will incur a restocking fee equivalent to up to half, or, depending on date of cancellation, up to the full charge of the product purchase amount. Please see the above ‘Cancellations’ section for additional details.
Laptops Under £200 and Associated Brand Website(s): Whilst every effort is made to ensure the information on the Laptops Under £200 website is correct, neither the website owner nor any third party make any representations or warranties to the accuracy, completeness or reliability of the website content.
Governing Law: This Purchasing Agreement and any dispute or claim arising out of or in connection with it or its subject matter shall be governed by and construed in accordance with English law. A person who is not a party to this Purchasing Agreement shall not have any rights under or in connection with it by virtue of the Contracts (Rights of Third Parties) Act 1999 but this does not affect any right or remedy of a third party which exists, or is available, apart from that Act.
Miscellaneous: Both parties expressly agree that there cannot be any changes or additions made verbally to this Purchasing Agreement. Any changes or modifications must be made in writing. For clarification in the following definitions: (a) Purchaser shall mean and include the Purchaser and where appropriate their respective employees, directors, shareholders, representatives, transferees and assigns; (b) Seller shall mean and include the person firm or corporation trading as Alexander Ward Ltd and entering into this Purchasing Agreement as Seller and its transferees and assigns; c) Purchased Equipment shall mean all property including but not limited to Purchased Equipment, packaging, covers, chargers, SIM cards, stands, Apple TV and containers provided to the Purchaser by the Seller; This contract is based on the law of the United Kingdom.